Privacy Policy.

Just Building Ltd is the controller for the personal information described in this notice. We are a Chester-based joinery and construction business working across the North West.

You can contact us about privacy or data protection at info@just-building.com.

When you contact us through the website, by email or by phone, we may collect your name, email address, phone number, location or postcode, project type, project details, and any other information you choose to send us.

Our website hosting and form services may also process technical information such as IP address, browser type, device information, page requests, timestamps and basic security logs.

We use enquiry details to respond to your message, discuss your project, prepare quotes, arrange site visits, provide services, keep project records and manage our business.

We use technical information to keep the website secure, reliable and working properly.

We do not sell your personal information and we do not share it for third-party marketing.

For enquiries and quotes, we usually rely on taking steps before entering into a contract with you.

For existing clients and project records, we rely on contract, legal obligation where records are needed for tax or accounting, and legitimate interests in running and protecting our business.

If we ever introduce optional marketing, we will ask for consent where required.

We use trusted service providers to run the website and handle enquiries. These currently include Vercel for website hosting, Formspree for website form submissions, and our email provider for receiving and replying to messages.

We may also share information with professional advisers, insurers, accountants, payment providers, subcontractors involved in your project, or regulators if needed by law or to protect our business.

Some service providers may process information outside the UK. Where that happens, we expect them to use appropriate safeguards such as contractual protections or other recognised transfer mechanisms.

Enquiries that do not become active projects are normally kept for up to 12 months so we can follow up and understand previous conversations.

Client, project, quote, invoice and accounting records may be kept for up to 6 years where needed for contract, tax, accounting, insurance or legal reasons.

Hosting and security logs are kept according to the retention periods used by our service providers.

Under UK data protection law, you may have the right to ask for access to your personal information, correction of inaccurate information, deletion, restriction, objection to certain processing, and a copy of your information in a portable format.

To exercise these rights, contact us at info@just-building.com. We may need to verify your identity before responding.

If you are unhappy with how we handle your information, please contact us first so we can try to put it right.

You also have the right to complain to the Information Commissioner's Office, the UK data protection regulator.

ICO website: ico.org.uk/make-a-complaint

We do not currently use marketing cookies or advertising trackers on this website. If that changes, we will update this notice and add any consent controls required.